Privacy policy

What you send us. If you fill in the contact form, we receive the name, email address, organisation, inquiry type and message you enter. Nothing on this site asks for financial details, government identifiers, or account credentials, and you should not send them to us this way.

How the site is used. If you accept analytics cookies, we collect standard web analytics: pages viewed, approximate location derived from your IP address, browser and device type, referring site, and a recording of on-page interactions such as clicks and scrolling. This is used in aggregate to understand which parts of the site are working.

If you decline, none of that runs. No analytics script is downloaded and no request is made.

We use what you send us to reply to you and to follow up on the conversation you started. We may keep a record of that correspondence so we have context the next time we speak.

We use analytics to improve the site and to understand which of our activities bring people here. That includes measuring the effect of our own marketing.

We do not sell personal information, and we do not share it with third parties for their own marketing.

The site uses two kinds of cookie. Strictly necessary cookies remember your privacy choice itself and cannot be turned off. Analytics cookies are optional and are off until you accept them.

You can change your mind at any time using the Cookie preferences link in the footer of every page. Withdrawing consent stops collection immediately — you do not need to reload the page.

You can also block or delete cookies in your browser. The site works without them; only the analytics stop.

We use a small number of service providers to run the site. They process data on our instructions and are not permitted to use it for their own purposes.

Microsoft Azure hosts the site and delivers contact-form messages to us by email through Azure Communication Services.

Azure Application Insights and Microsoft Clarity, both Microsoft services, provide the analytics and session replay described above. These run only with your consent.

When we record that a contact form was submitted, we record only the outcome and the two category options you selected. Your name, email address, organisation and message are never included in analytics.

We keep correspondence for as long as it is useful to the relationship, and analytics for a rolling period set by the services above — currently up to 90 days for session replay and up to two years for aggregate statistics.

If you would like us to delete what you have sent us, ask and we will.

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you, and we will.

Write to hello@vivalogic.com and we will respond within a reasonable period. Depending on where you live, you may have additional rights under local law; tell us and we will honour them.

The site is served over HTTPS, and contact-form submissions are transmitted encrypted. No method of transmission or storage is completely secure, so please do not send us sensitive personal or financial information through this site.

This site is intended for a professional and adult audience. We do not knowingly collect personal information from children.

If we change what we collect or how we use it, we will update this page and the date at the top. Material changes will be reflected in the cookie banner as well.

Questions about this policy, or about anything we hold: hello@vivalogic.com.